Returns
| We will not take responsibility or issue refunds for any missed deliveries or wrong delivery address details. |
| Damages and issues |
| Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. See contact information below. |
| Exceptions / non-returnable items |
| Certain types of items cannot be returned, like perishable goods (such as Sea moss gel). Please get in touch if you have questions or concerns about your specific item. |
| Refunds |
| We will notify you once we’ve made a decision on your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. |
| Contact |
| If you need to contact us regarding any of the above issues, please email thecbdplug123@gmail.com, or call us on 07874890717. |